Customer support
that shows its sources.
Support bot from your docs. Cited, never guessed.
free plan · every answer cites a source or escalates to your team
or paste your URL and we'll start indexing immediately
watch how it works — no account needed
One script tag · works on every stack you already ship
Support that scales with your docs, not your headcount.
~0min
from signup to a live widget answering real questions. No engineering time required.
0%
of questions answered automatically, without a human in the loop.
0%
of answers cite the source page — or escalate to your team instead of guessing.
0/7
coverage in every timezone, in whatever language your customer writes.
From a URL to answered questions, in four steps.
TurboChat is a retrieval pipeline, not a clever prompt. Here is what happens to a real question at every stage.
6/6
sources
240
chunks
$0
cost to set up
Seven workflows. Each one is the product running.
No marketing graphics. Every card is a real TurboChat workflow — click the interactive ones, watch the rest play out.
Every answer cites the page it came from.
Ask anything. TurboChat retrieves the matching passage, writes a grounded reply, and links the source — or escalates if nothing scores high enough.
What's your refund window?
Hands off with full context, not a cold transfer.
When a question scores below your threshold, the whole thread — question, retrieval log, and every turn — lands with your team instantly.
One source, every language.
Write the policy once. The reply arrives in whatever language the customer typed — from the exact same indexed passage.
What's your return policy?
Returns are accepted within 30 days of delivery.
Pricing changed. The widget knew in minutes.
TurboChat re-crawls on a schedule and re-embeds only what changed — no manual retraining, no stale answers.
It only says what your docs say.
Toggle the guardrail to see what happens when a chatbot has no source — and what TurboChat does instead.
Do you ship to Japan?
I couldn't find anything about international shipping — want me to pass this to the team?
no source → escalated to a human
Every answer has a receipt.
The full retrieval log — which chunks scored, which passed the threshold, which page was cited — is stored with every conversation.
Refused questions become your doc backlog.
Every question TurboChat couldn't answer is ranked by volume and tagged by reason — so you know exactly what to write next.
Teams that replaced tickets with answers.
From solo founders to support leads — the same result: fewer tickets, happier customers, zero hallucinations.
"We went from 80 support tickets a day to under 20 in the first week. TurboChat reads our help center better than most of our new hires do — and it never makes up an answer."
Sarah Chen
Head of Customer Success · Northwind SaaS
75%
fewer support
tickets · week one
"Setup took eleven minutes. I timed it. The widget was live on our Webflow site before I finished my coffee."
Marcus Webb
Founder · Launchpad.io
result
11 min to go live
"Our customers write in five languages. TurboChat answers in all of them from the same English docs. That alone saved us two contractor hires."
Priya Nair
Support Lead · Globetrotter Tools
result
5 languages, 1 knowledge base
"The source citations are the killer feature. When a customer asks 'where did you get that?' we can show them the exact page. Trust went up immediately."
Tom Okafor
CTO · Stackwise
result
100% of answers cited
The widget answers. The dashboard teaches.
Every question your customers ask is a data point about your docs. TurboChat keeps score automatically — no analytics to wire up, no reports to run.
- /answer-rate
Which sources are trusted
Answer rate per crawled source, updated daily. A source sliding below 70% means its content is going stale — fix it before customers notice.
- /volume
What broke the pattern
Unusual question volume is flagged automatically. When 1,700 extra questions arrive on a Tuesday, you know something changed — a pricing update, a product launch, a bug.
- /citations
What to write next
Citation distribution shows which pages carry the most answers. One page at 72% means your knowledge base has a single point of failure — and tells you exactly what to split.
Answer rate on @changelog slid -4.4% since the last crawl, while @docs climbed +6.2%.
112 refusals1,894 answersHow we handle your data
Built to be trusted, not just used.
Source-grounded only
Answers are generated exclusively from your indexed content. If no passage scores above the similarity threshold, the bot says so and escalates — it never invents.
Your data stays yours
Indexed content is stored in an isolated namespace per account. It is never used to train shared models, never shared with other customers, and deleted on request.
Stale content is caught automatically
TurboChat re-crawls on a schedule and re-embeds only what changed. A pricing edit reaches the widget without anyone remembering to retrain it.
Every answer is auditable
The full retrieval log — which chunks were scored, which passed the threshold, which page was cited — is stored with every conversation and visible in the dashboard.
Two capabilities in development.
These features are not shipped yet. They're shown here so you can see where TurboChat is heading — and what it will be able to do.
Index your internal docs, not just your website.
Upload PDFs, Word docs, and internal knowledge bases. TurboChat will chunk, embed, and make them answerable — the same way it handles your website today.
Answer questions where your team already works.
TurboChat will operate directly inside Slack and Microsoft Teams — retrieving from your knowledge base and responding in the channel, without switching tools.
Hey @TurboChat — what's the refund policy?
Simple plans that scale with you.
Start free, prove the value, upgrade as chat volume grows. Priced on usage, never per seat.
Free
For testing the waters
free forever, no card
- 1 chatbot
- 50 messages / month
- Website + PDF training
- Basic branding
- Community support
Pro
For growing support teams
billed annually ($276/yr)
- 10 chatbots
- 5,000 messages / month
- All data sources (Notion, sitemap, API)
- Advanced branding & custom domain
- Analytics & chat logs
- Priority support
Enterprise
For scale, controls & security
billed annually ($948/yr)
- Unlimited chatbots
- Custom message volume
- SSO & team roles
- Dedicated onboarding
- SLA & security review
- Custom integrations
All plans include source-grounded answers, unlimited languages, and a 99.9% uptime SLA.
Start indexing
Point it at your site and watch it answer.
Free plan, no card. If it can't find the answer in your content, it says so instead of inventing one.